About UEM

Pharmaceutical launch experience, built into an accountable commercialization system.

Upper Echelon Management combines pharmaceutical commercial leadership with regulated distribution and go-to-market systems experience. That operating foundation informs both client work and the development of RxLaunchOS.

Experience · Evidence · Accountable decisions

Multidisciplinary by design

Different disciplines should not all look—or think—the same.

The UEM operating model is designed to connect senior science, commercial, market access, field, distribution, and program leaders around the same launch evidence.

Specialists enter with a defined scope: contribute the judgment the decision needs, make assumptions visible, and leave the manufacturer with a clearer path forward.

A diverse international group of science and business professionals gathered after a working session

The UEM team

Founding experience inside a multidisciplinary operating team.

UEM brings revenue leadership, pharmaceutical commercialization experience, and a broader team of operators and specialists to each engagement. Team members enter according to the decision, evidence, and functional depth required—not as a generic bench assigned to every project.

Chief Revenue Officer

Ronnie O’Dell

United States

Ronnie leads revenue strategy and growth for Upper Echelon Management. He brings more than 25 years of experience building regulated distribution, channel, vendor-network, and go-to-market systems.

Founder · Since 2015

Sharon O’Dell

United States

Sharon began her pharmaceutical career in 1996 after earning a Bachelor of Science in History, magna cum laude, from UC Berkeley. Her career progressed through Janssen Pharmaceuticals, Bristol Myers Squibb, Sankyo—where she accepted her first district manager position—Novo Nordisk, VIVUS, and Amplity, where she served as National Sales Director. She has helped launch several pharmaceutical products during her career.

Managing Partner, Advanced Metabolic & Obesity Practice

Alexandra “Alex” Cortez

Virginia, USA

Advanced metabolic and obesity launch architecture, retention strategy, and cross-functional commercial design.

Partner, Launch Architecture & U.S. Entry Practice

Kenji Nakamura

Tokyo, Japan

U.S. market-entry planning, launch architecture, segmentation, and field-model design for global manufacturers.

Partner, Talent Architecture & Field Excellence

Mei Lin

Shenzhen, China

Commercial organization design, selection frameworks, field-team readiness, and manager development.

Partner, Real-World Retention & Access Strategy

Diego Alvarez

Bogotá, Colombia

Real-world evidence, outcomes, payer dynamics, patient access, and persistence strategy.

Director, Clinical Operations & Patient Support Design

Sophia Gallagher, RN, MSN

London, United Kingdom

Patient-support design, nurse-liaison models, onboarding pathways, and clinical program operations.

Practice leaders & senior consultants

Specialist depth aligned to the work.

The wider team spans field strategy, market access, evidence, clinical operations, finance, analytics, training, organizational readiness, and cross-border U.S. entry.

Daniel “Danny” Brooks

Compliance & Risk-Informed Design

Washington, D.C., USA

Ethan Carter

Commercial Finance & Launch Economics

Chicago, USA

Jing Chen

Real-World Evidence & Outcomes Integration

Shanghai, China

Priya Desai

Omnichannel & Patient Experience

Mumbai, India

Rafael “Rafa” Jiménez

KOL & Speaker Program Strategy

Houston, USA

Marcus Lee

Field Analytics & Performance Optimization

Seoul, South Korea

Luis Martinez

Field Strategy & Squad Deployment

Miami, USA

Claudia Morales, RN, MSN

Nurse Liaison & Patient Support Models

San Antonio, USA

Christopher “Chris” O’Neill

Access & Channel Strategy

Paris, France

Naomi Park

Pricing & Contracting Strategy

Seoul, South Korea

Marisol Reyes

Training & New Manager Development

Mexico City, Mexico

Isabella “Bella” Ruiz

Cardiometabolic Portfolio Strategy

Milan, Italy

Yuki Sato

Medical-Commercial Interface

Osaka, Japan

Hiroko Tan

U.S. Market Entry & Partner Models

Frankfurt, Germany

Emily Watson

Organizational Change & Launch Readiness

Basel, Switzerland

The standard

Commercial judgment should get stronger when it enters a system.

Evidence before certainty

Separate what is known, assumed, inferred, and still missing. Confidence should never outrun the evidence supporting it.

Methodology must be inspectable

Commercial logic should be versioned, configurable, explainable, and open to operator and expert challenge—not buried in software or a slide deck.

Expertise belongs at the decision

Use specialists where their judgment changes the decision, with clear scope, sourcing, and disclosure of limitations or conflicts.

The manufacturer remains accountable

UEM provides operating leverage and decision clarity. It does not outsource leadership accountability or pretend an advisor owns the launch.

A boundary we state plainly

No team covers every launch discipline.

UEM's founding experience includes pharmaceutical commercial leadership, organization, field execution, hiring, and regulated commercial systems. The broader team adds other operator and specialist perspectives as each decision requires.

Deep payer and market-access expertise is a specialist requirement, not a claim we manufacture. UEM's model is designed to bring qualified experts into those decisions with explicit scope and evidence.

Discuss the expertise your decision requires

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